Amy E. Sparks
Bridging the Communication Gap Between Technical and Non-Technical Audiences
I improve processes by bridging the communication gap between technical and non-technical audiences. I translate unfamiliar terms and documents into language that different audiences can understand. Whether writing a one-page list of instructions or leading a methodology reengineering program, I work with all parties to ensure everyone succeeds. I use my business education, technical experience, and certifications in project management and ITIL to effectively communicate with everyone involved.